Returns & Exchanges

At NuStrips, we stand behind the quality of our products and offer a 30-day satisfaction guarantee on all orders. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange to ensure you find the right wellness solution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all strips and containers are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.